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Teach the Agent Why
An intelligence can know every command and still miss the moment a tool becomes useful. What if product content taught the possibilities behind the capabilities?
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Discoverable Is Not Callable
A speed puzzler, a peculiar difference in perception, and the problem of building software for a user that sees the product quite differently from us.
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The Terminal as an API
For forty years, we may have misunderstood what was wrong with the command line. Perhaps it was waiting for a different user.
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The last thing AI needs from us is more robots
AI systems are learning to interpret ambiguity, preference, and emotion — just as humans have spent decades trying to suppress those same qualities at work. The more human we make our machines, the less useful it becomes for us to behave like machines ourselves.
